Policies & rules
b2bsilvish legal centre
Clear rules for a manufacturer-only discovery and lead platform. b2bsilvish does not accept product orders or buyer-to-manufacturer payments.
Version 2.5 · Effective and last updated 15 September 2026
Terms of use
Rules for every buyer, manufacturer and visitor, including accounts, enquiries, reviews and platform responsibility.
Read policy →EveryonePrivacy policy
What personal and business information we collect, why we use it, who receives it and your choices.
Read policy →ManufacturersSupplier membership terms
Manufacturer eligibility, annual plans, first-year Profit Guarantee, leads, storefronts, ranking and account conduct.
Read policy →ManufacturersProduct listing policy
Catalogue accuracy, required MOQ and price, product media, prohibited items and moderation standards.
Read policy →Buyers & manufacturersManufacturer verification policy
What our verification labels mean, evidence reviewed and the limits of every check.
Read policy →Paid manufacturersCancellation and refund policy
Annual billing, GST, renewals, the first-year manufacturer-reported Profit Guarantee and cancellation rules.
Read policy →Paid manufacturersShipping and delivery policy
Digital membership activation and why product delivery remains between the buyer and manufacturer.
Read policy →EveryoneCookie policy
Necessary storage, preferences, analytics, advertising technologies and available controls.
Read policy →Rights ownersIntellectual-property policy
Rights-owner notices, listing reports, counter-notices and repeat-infringer action.
Read policy →Which document controls?
If two documents conflict on the same point, the more specific accepted document controls in this order:
- 1.A signed enterprise addendum or written order amendment accepted by Pupchu Tech Private Limited
- 2.The plan order summary and checkout record for plan-specific price, term, discount and entitlements
- 3.The Supplier Membership Terms for supplier-only obligations
- 4.The Terms of Use
- 5.The remaining policies in the Legal Centre
Operator and legal contact
- Legal entity
- Pupchu Tech Private Limited · GSTIN 07AANCP4412D1ZM
- Registered office
- Ground Floor, A-2/108-A, Shop No. 04, Keshav Puram, Lawrence Road, New Delhi, North West Delhi, Delhi 110035, India
- Support
- business@b2bsilvish.com · +91 88606 88607
- Privacy and grievance
- business@b2bsilvish.com
Need to report something?
Use one tracked form for a listing report, suspected trader, intellectual-property notice, privacy request or account grievance.
Open the help form